1. Q: How long is the delivery time of your portable outdoor power products?
A: If the warehouse has stock, we can ship within 3 days. If there is no stock, the sample can usually be produced and shipped within 3-7 days.

2. Q: What certificates do your portable outdoor power products have?
A: FSENERGY portable mobile power products have obtained UN38.3, CE, FCC, UL and PSE certificates, which can meet the import requirements of most countries.

3. Q: Can you provide OEM and ODM services?
A: Yes, but there is a minimum order quantity requirement.

4. Q: Can your portable power station products be shipped by sea or air?
A: We have long-term cooperative freight forwarders who are good at battery transportation.

5. Q: How long is the warranty period?
A: Our warranty period is 2-5 years.

6. Q: What devices can FSENERGY solar power station power?
A: FSENERGY portable power bank can power most household appliances, which also depends on the output power of FSENERGY power station.

7.Q: Does FSENERGY solar power station product have UPS function?

A: Portable power station does not have UPS function, while home system has UPS function

8.Q: Can you provide solar panels? Can you recommend?

A: Yes, we have solar panels, we can recommend suitable solar panels for you.

9.Q: Can I customize solar generator power station products?

A: Yes. Please tell me the specific customization requirements and I will reply you as soon as possible.

10.Q: How do you provide after-sales service?

A: We have long-term cooperative maintenance agencies overseas, which can provide repairs and replacements.

11.Q: Can I get solar generator power station samples?

A: Yes, please leave your contact information and our sales manager will contact you as soon as possible.