Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times We ship worldwide. Estimated delivery times:
- United States: 7-20 business days
- International: 14-30 business days
Delivery times may vary due to customs processing and carrier delays.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Customs & Duties International orders may be subject to customs fees and import duties. These charges are the responsibility of the customer.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at theshackshop23@gmail.com within 7 days of the expected delivery date.